Blog

Customer Support

From case studies and industry expert interviews to discussions around metrics, here you'll find a wealth of resources for Customer Support teams.

How AI is Transforming Customer Service: Key Insights from our webinar with Intercom

How AI is Transforming Customer Service: Key Insights from our webinar with Intercom

  • by Guest Author
How live data and a people-first approach help achieve 100% CSAT

How live data and a people-first approach help achieve 100% CSAT

  • by Sam Gane
5 data-driven strategies for maximizing agent productivity in Zendesk

5 data-driven strategies for maximizing agent productivity in Zendesk

  • by Guest Author
5 reasons why wallboards are essential in our contact center

5 reasons why wallboards are essential in our contact center

  • by Sam Gane
How our monday.com TV dashboard improved team performance

How our monday.com TV dashboard improved team performance

  • by Sam Gane
How to set up Aircall reports and alerts in Slack

How to set up Aircall reports and alerts in Slack

  • by Sam Gane
How to integrate Shopify & Zendesk for real-time reporting

How to integrate Shopify & Zendesk for real-time reporting

  • by Dale Pearson
7 best Slack apps for Customer Service teams in 2024

7 best Slack apps for Customer Service teams in 2024

  • by Dale Pearson
How to create a TV dashboard for Aircall

How to create a TV dashboard for Aircall

  • by Dale Pearson
How to set up Intercom reports and alerts in Slack

How to set up Intercom reports and alerts in Slack

  • by Dale Pearson
How to create a TV dashboard for Intercom

How to create a TV dashboard for Intercom

  • by Dale Pearson
6 tips for managing Customer Support remotely

6 tips for managing Customer Support remotely

  • by Sam Gane

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