Blog

Case Studies

We discuss dashboards, metrics, data, and all things in between with Geckoboard users and industry experts.

Why is real-time reporting so important for Customer Support teams?

Why is real-time reporting so important for Customer Support teams?

  • by Sam Gane
How we’re using Geckoboard to discover the right sales KPIs

How we’re using Geckoboard to discover the right sales KPIs

  • by Sam Gane
How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

How Sycous reduced ‘Dropped Calls’ by 97% with Geckoboard

  • by Sam Gane
Geckoboard had a direct impact on our sales figures

Geckoboard had a direct impact on our sales figures

  • by Sam Gane
One Acre Fund creates a KPI-driven culture with Geckoboard

One Acre Fund creates a KPI-driven culture with Geckoboard

  • by Sam Gane
With Geckoboard, our First Touch Resolution improved by 41%

With Geckoboard, our First Touch Resolution improved by 41%

  • by Sam Gane
Veho's Help Desk use Geckoboard & now have complete oversight of their workload

Veho's Help Desk use Geckoboard & now have complete oversight of their workload

  • by Sam Gane
How dashboards helped transform the way the Jigsaw Customer Service team operate

How dashboards helped transform the way the Jigsaw Customer Service team operate

  • by Sam Gane
The Customer Ops dashboard that motivates agents and saves valuable time for PeopleSafe

The Customer Ops dashboard that motivates agents and saves valuable time for PeopleSafe

  • by Sam Gane
How Aalborg Håndbold use dashboards to positively impact the whole Pro handball club

How Aalborg Håndbold use dashboards to positively impact the whole Pro handball club

  • by Sam Gane
How the Staffbase Customer Care team consistently exceeds their CSAT goal (>97%)

How the Staffbase Customer Care team consistently exceeds their CSAT goal (>97%)

  • by Sam Gane
How Capture One's Support Team use Geckoboard to provide great service and track launches

How Capture One's Support Team use Geckoboard to provide great service and track launches

  • by Sam Gane

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