Recent posts

Customer Support Survey 2021

The hidden intricacies of CSAT

Top 5 customer support metrics to help you improve customer relationships

How to choose the right sales KPIs for your team (plus 10 examples for any industry)

How the Staffbase Customer Care team consistently exceeds their CSAT goal (>97%)

How Capture One's Support Team use Geckoboard to provide great service and track launches

9 real estate metrics to motivate your agents and plan for growth

How dashboards can help SaaS companies gain investment and grow, with Kristian Marquez of Finstrat Management

UNSTUCK: The Inspiration Playbook for Customer Service Teams

The A-Z guide to startup metrics: 16 KPIs to help your business succeed

Use Google Sheets’ ImportXML function to scrape and visualize data

Goal setting for retailers turning to ecommerce

Share your goals, metrics, and data on a live dashboard

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