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Recent posts

Customer Support Heroes: The happiness-centered CS department with a human touch at DataBank IMX

This is the first part in our new mini-series of stories from unsung heroes on the front lines...

  • by Adele Simor
Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

  • by Adele Simor

New: Faster, smarter, happier customer support with Zendesk Chat & Geckoboard

Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer...

  • by Nick Smith

New Freshdesk integration - deliver better, faster service with Geckoboard and Freshdesk

Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever...

  • by Nick Smith

New Zendesk Talk integration: Provide more efficient phone support with a live TV dashboard

Hot on the heels of our recent Zendesk Support integration launch we’re thrilled to announce a brand...

  • by Nick Smith

New Zendesk integration - Build the perfect TV dashboard to improve key support metrics

If you’re using Zendesk for customer support then you’re in luck! Today we’re launching a...

  • by Nick Smith

Quick Data Lessons: Data Dredging

At Geckoboard, we’re on a mission to help people use data more simply and effectively. We’ve...

  • by Adele Simor

Quick Data Lessons: Survivorship Bias

At Geckoboard, we’re on a mission to help people use data more simply and effectively. We’ve...

  • by Adele Simor
Common pitfalls to avoid when setting team goals

Common pitfalls to avoid when setting team goals

  • by Laura Tyson

How to get your team really engaged with your company goals and dashboards

You’ve spent hours identifying the metrics that matter for your business or team and experimenting with data...

  • by Simon Whittick

Vanity metrics on your dashboard: Are they always so bad?

“Vanity metrics are dangerous.” - Eric Ries, The Lean Startup There is certainly a lot of truth to...

  • by Adele Simor

Build better dashboards by iterating

Great designs rarely come about by accident. Behind almost every successful product or piece of software, a large...

  • by Nick Smith

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how
Geckoboard TV dashboard