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Customer Support Heroes: How Director of Customer Support Jodi Miller brought together the distributed support teams at PayByPhone

This is the third part in our mini-series of stories from unsung heroes on the front lines of...

  • by Adele Simor

Customer Support Heroes: How Head of Customer Services Johann Loibl efficiently scaled customer support at Zip Co

This is the second part in our mini-series of stories from unsung heroes on the front lines of...

  • by Adele Simor

Zendesk & Geckoboard: Some Suite Improvements

At Geckoboard we’re big fans of removing complexity where it’s not needed, so we were particularly...

  • by Nick Smith

Customer Support Heroes: The happiness-centered CS department with a human touch at DataBank IMX

This is the first part in our new mini-series of stories from unsung heroes on the front lines...

  • by Adele Simor
Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up

  • by Adele Simor

New: Faster, smarter, happier customer support with Zendesk Chat & Geckoboard

Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer...

  • by Nick Smith

New Freshdesk integration - deliver better, faster service with Geckoboard and Freshdesk

Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever...

  • by Nick Smith

New Zendesk Talk integration: Provide more efficient phone support with a live TV dashboard

Hot on the heels of our recent Zendesk Support integration launch we’re thrilled to announce a brand...

  • by Nick Smith

New Zendesk integration - Build the perfect TV dashboard to improve key support metrics

If you’re using Zendesk for customer support then you’re in luck! Today we’re launching a...

  • by Nick Smith

Quick Data Lessons: Data Dredging

At Geckoboard, we’re on a mission to help people use data more simply and effectively. We’ve...

  • by Adele Simor

Quick Data Lessons: Survivorship Bias

At Geckoboard, we’re on a mission to help people use data more simply and effectively. We’ve...

  • by Adele Simor
Common pitfalls to avoid when setting team goals

Common pitfalls to avoid when setting team goals

  • by Laura Tyson

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

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