Customer Story: How Avail focused on KPIs and went from scrappy startup to scale-up by Adele Simor 14 March 2018
New: Faster, smarter, happier customer support with Zendesk Chat & Geckoboard Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer... by Nick Smith 7 March 2018
New Freshdesk integration - deliver better, faster service with Geckoboard and Freshdesk Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever... by Nick Smith 6 February 2018
New Zendesk Talk integration: Provide more efficient phone support with a live TV dashboard Hot on the heels of our recent Zendesk Support integration launch we’re thrilled to announce a brand... by Nick Smith 25 October 2017
New Zendesk integration - Build the perfect TV dashboard to improve key support metrics If you’re using Zendesk for customer support then you’re in luck! Today we’re launching a... by Nick Smith 20 September 2017
Quick Data Lessons: Data Dredging At Geckoboard, we’re on a mission to help people use data more simply and effectively. We’ve... by Adele Simor 7 September 2017
Quick Data Lessons: Survivorship Bias At Geckoboard, we’re on a mission to help people use data more simply and effectively. We’ve... by Adele Simor 7 September 2017
How to get your team really engaged with your company goals and dashboards You’ve spent hours identifying the metrics that matter for your business or team and experimenting with data... by Simon Whittick 2 June 2017
7 tech founders lift the lid on how they set goals We believe the best insights for scaling a company come from other founders who have or are currently... by Laura Tyson 1 June 2017
Vanity metrics on your dashboard: Are they always so bad? “Vanity metrics are dangerous.” - Eric Ries, The Lean Startup There is certainly a lot of truth to... by Adele Simor 17 May 2017
Build better dashboards by iterating Great designs rarely come about by accident. Behind almost every successful product or piece of software, a large... by Nick Smith 5 May 2017