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Interview with a Startup Co-Founder: How Tracking KPIs Could Have Saved LayerVault

Success stories are always inspiring, but sometimes we learn the most from failures - our own and from...

Customer Support: 6 Metrics and KPIs to Improve Self-Service

Editor's note: this is a guest post by Adam Rogers, content marketer at Kayako. The more...

6 Hacks for Creating a Transparent Culture at Your Company

It’s easy enough to talk about having a transparent culture and the benefits are certainly compelling. Transparency...

Choosing Metrics: How to Keep Your KPIs Simple

KPIs are the business equivalent of a compass. They show where your company is headed (orientation) and how...

Benchmarks: how to set challenging but realistic business goals

Imagine you want to breed bunnies. (Why not? Bunnies are adorable!) If you don’t know how quickly...

Turn your Salesforce reports into live TV dashboards to inform your team

Salesforce reporting basics: building, aggregating, segmenting and formatting reports

The Salesforce reporting feature is really powerful. However, if you’re just starting out, it can also be...

How to Use Iterative Design to Keep Your Dashboard Relevant

Imagine having a dashboard with beautiful, easy-to-read visualizations and data from five years ago that’s for a...

Should I have this KPI on my dashboard? The IPA rule

One of the most common questions I hear is “Should I have this KPI?” The answer is found...

Using spreadsheets for communicating data? Here are 4 reasons you shouldn’t

We all love spreadsheets, right? They’re great for manipulating and analyzing your business’s data on Key...

What do you mean I'm not supposed to use Pie Charts?!

Pie charts are completely ubiquitous - especially in business. It can therefore come as a shock to hear...

Two business dashboard books you must read before building your own

Here at Geckoboard HQ, nothing (except maybe doughnuts) makes us happier than a well put together business dashboard...

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