Blog

Tips and tools

Make your life easier with step-by-step guides to your favourite tools, and recommendations for new ones.

What is a dashboard – and does my business need one?

What is a dashboard – and does my business need one?

  • by Dale Pearson
Building your own KPI dashboard vs buying: Pros and Cons.

Building your own KPI dashboard vs buying: Pros and Cons.

  • by Tom Randle
Building a customer service framework: top tips from Tortuga, Lob and more

Building a customer service framework: top tips from Tortuga, Lob and more

  • by Team Geckoboard
The Customer Support Experience Report 2021

The Customer Support Experience Report 2021

  • by Sam Gane
18 Customer satisfaction survey questions you should be asking (plus a downloadable template!)

18 Customer satisfaction survey questions you should be asking (plus a downloadable template!)

  • by Team Geckoboard
UNSTUCK: The Inspiration Playbook for Customer Service Teams

UNSTUCK: The Inspiration Playbook for Customer Service Teams

  • by Team Geckoboard
Use Google Sheets’ ImportXML function to scrape and visualize data

Use Google Sheets’ ImportXML function to scrape and visualize data

  • by Richard Ingram
How to import JSON data to a Google Sheet

How to import JSON data to a Google Sheet

  • by Richard Ingram
Top 16 Google Sheets Add-ons to Optimize Your Workflow

Top 16 Google Sheets Add-ons to Optimize Your Workflow

  • by Guest Author
How to build a dashboard

How to build a dashboard

  • by Tom Randle
12 ecommerce KPIs you should be tracking (+ tips from ecom experts)

12 ecommerce KPIs you should be tracking (+ tips from ecom experts)

  • by Team Geckoboard
3 advanced Google Sheets functions that will make your life easier

3 advanced Google Sheets functions that will make your life easier

  • by Tom Randle

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