Customer Support Dashboard Examples

A call center dashboard (or contact center dashboard) visualizes live metrics such as number of calls, wait time, and customer satisfaction.

Enables helpdesk teams to monitor key metrics and make sure they’re hitting KPI targets.

A Customer Experience (CX) dashboard highlights customer interaction metrics important to ensuring a positive experience.

A customer service dashboard visualizes a support team’s performance in real-time, so they can react to important changes and make progress toward their goals.

A CSAT dashboard breaks down one of the most important Customer Support KPIs, Customer Satisfaction (CSAT), helping teams better understand how and why it’s changing.

A Service Level Agreement dashboard (SLA dashboard) helps customer service teams understand if the level of support they are providing meets set standards.

A support agent dashboard visualizes the performance of individual CS agents in order to foster a spirit of friendly competition.

A Zendesk dashboard surfaces real-time KPIs and ticket information from Zendesk, allowing managers and agents to monitor the queue throughout the day, be more responsive, and deliver stellar support

Custom Jira dashboards surface real-time KPIs and ticket information from Jira and other sources, allowing teams to monitor workload more effectively.

Using data from Intercom to create agent leaderboards for motivating Customer Support teams.

Sharing metrics from Aircall to help monitor calls and motivate teams to perform.