Enrich tables and leaderboards with images [Zendesk and Shopify]
Leaderboards and tables built with our Shopify, Zendesk Support and Zendesk Agent Status data sources now have the option to toggle images on or off when displaying certain metrics.
Zendesk Support and Agent Status: See agent avatars when visualising metrics related to ticket assignees, agent status or workload. Examples of metrics you can rank agents by include tickets solved today, average first reply time this week, CSAT over the month and agent availability sorted by number of current work items. Ideal for understanding everyone’s performance at a glance, and sparking a little friendly competition between agents.
Shopify: Display product images when showing metrics related to product variants, such as gross sales, average order value and unfulfilled orders. Useful for quickly understanding how specific products are performing.
Adding images to your own leaderboards and tables is as easy as ticking the new ‘Show images’ checkbox that appears when setting up compatible widgets.