Unlike our standard time filters (such as today, past 7 days, this month etc), which allow metrics to evolve based on current and future data, our new time filters cover periods of time that have already elapsed; yesterday, last week and last month.
This opens up many possibilities for creating regular reports that wrap up how things have gone over the past day, week or month - particularly handy when using email and Slack snapshots!
Nicereply has joined our selection of data sources 🎉 . Now you can keep track of your customer surveys with a live dashboard containing metrics like average scores over time for each of your surveys, your latest survey score and number of survey responses, as well as comments left by customers.
We’ve added Matomo to our selection of data sources 🎉! Our new integration helps you keep track of key metrics from across your Matomo Cloud account, including handy presets for things like visits by device type, top performing pages by hits, conversions by social site, and a whole lot more.
Our Google Analytics 4 data source now includes a map visualization, allowing you to see where current visitors to your website are located at a national, regional or global level.
We’ve also added two highly-requested filters to most other GA4 metrics - “contains” and “does not contain” - making it easier to dial your GA4 widgets in to monitor the specific parts of your website you’re interested in.
REMINDER: On July 1st 2023, Google will no longer process data on Universal Google Analytics properties. If you haven’t already, we strongly recommend following Google’s instructions for updating tracking pin your website, and replacing Google analytics widgets on your Geckoboard dashboards with GA4 equivalents. For more information and useful links, read our help article.
We’ve shipped a major update to our YouTube data source, adding 16 new metrics that include card clicks and card click-through-rate, annotation clicks, number of YouTube Red views, and number times your videos have been added to or removed from playlists. More filters have been added too, allowing you to filter shares by subscribe status, and break metrics down by continent and sub-continent.
Finally, YouTube now includes our recently added Interactive View, allowing you to quickly dig into specific metrics and uncover more detail, without having to jump into YouTube or other tools.
Investigate interesting changes to your metrics in Geckoboard, without jumping into more complicated tools, with our new Interactive View (currently in beta).
NB: This beta is currently available on Zendesk Support, Intercom, Facebook Ads, Google Analytics 4, Google Search Console, Shopify and Stripe widgets.
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Sometimes seeing a number change on your dashboard can make you want to dig a bit deeper to understand what’s going on. Spikes in support tickets… drops in website traffic… unexpected changes in ad spend… a quick diagnosis of what’s going on can make all the difference.
Unfortunately, investigating further often means opening up much more complicated tools that make surfacing the data you need tricky (or in some cases, impossible). So we’re excited to announce the beta of Interactive View - a new way to quickly unpack metrics, right within Geckoboard.
Want to dig into a specific metric? Hover over your widget and click the
🔍 magnifying glass icon to open up a new space to investigate your data in, without affecting your dashboards.
Break down metrics by different properties: Depending on the metric, choose from a selection of properties and dimensions that can provide extra context.
Explore different time periods: Easily switch between time periods to see how your metric compares with recent performance.
View source data (Zendesk Support only): Easily see, and navigate to, the original source of data that makes up your widget (in Zendesk’s case, tickets).
Download source data as a CSV (Zendesk Support only): Export source data for further analysis or reporting in a click.
We’ve added the ability to set up more than one connection to the following data sources:
ActiveCampaign
Aircall
Amplitude
Baremetrics
ClickUp
Close
Delighted
Dixa
Freshservice
Help Scout
Klaus
Klaviyo
monday.com
Orbit
ProfitWell
QuickBooks Online
Redash
SatisMeter
TikTok
Wistia
Zendesk Sell
With several connections set up, you can easily pull metrics from across different accounts and bring them together on your dashboard (for example from several TikTok accounts you manage, or different projects in monday.com).
