Product updates

ClickUp and Redash data sources

We’ve added two new data sources - ClickUp and Redash 🎉

ClickUp: Connect your ClickUp account, pick a workspace, and visualise:

• Total number of tasks on a list
• Number of tasks by status
• Number of tasks by specific start date, due date or completion date
• List of tasks broken out by status or key dates

Redash: Visualise the results of queries saved in Redash, with the added benefits of:

• Choosing between the latest, maximum, minimum, sum or average values
• Combining several metrics on one line or column chart
• Bucketing data by year, month, week, day, hour or minute
• Adding goals and status indicators to indicate how a metric is doing

Improvements to our Mixpanel data source

We’ve added some new time periods and ways of bucketing data to our Mixpanel Events Line Charts and Funnel Completion Line Charts:

• You can now choose to bucket data by week to make your data less noisy
• On our Mixpanel line charts we’ve also added new time periods: Last 90 days and Last 6 months, to better map to options you have in Mixpanel

Klaus data source

We’ve added Klaus to our selection of data sources 🎉. Our new integration helps you keep track of conversation quality by letting you visualize review scores, which can be broken down by in a number of ways. For example:

• Track the average score across the whole team this month
• For a particular reviewee, see the highest (or lowest) score achieved today
• See all reviews this week from a particular reviewer

Let us know if there’s anything else you’d like to see supported!

Gorgias data source

If your customer support team uses Gorgias, you’re in luck! We’ve just shipped a new Gorgias integration, that supports a range of metrics including:

• New tickets
• Closed tickets
• One touch tickets
• First response time
• First resolution time

Log in to give it a spin, and if you have a suggestion for metrics or data sources you’d like to see in Geckoboard, you can let us know using this form any time.

Monday.com data source

We’ve shipped a new monday.com data source. Still work-in-progress (we’d love your feedback), this version allows you to see how many items currently remain in specific groups on specific boards in your monday.com account.

More coming soon.

Improved: Spreadsheets integration

We’ve shipped a host of improvements to our spreadsheets integration that make the experience of building spreadsheet-powered widgets more intuitive, as well as squashing some bugs along the way.

• It’s now clearer which data had been selected in your spreadsheet
• Added a ‘remove selection’ button to the spreadsheet canvas
• Improvements to the widget preview when selecting data
• Fixed a bug when trying to scroll spreadsheets whilst data is selected

Zendesk Sell and Amplitude data sources

We’ve shipped two new data sources:

Zendesk Sell: Monitor your pipeline and track the performance of your sales team, by visualising metrics like value won and lost value by owner, number of deals over time, deals by stage, deals by owner, and more.

Amplitude: Access key performance metrics you’ve set up across your digital products.

Log in to your account and click ‘Add widget’ to give them a spin!

ActiveCampaign, Close and Klaviyo data sources

We’ve shipped three new data sources:

ActiveCampaign: Track the performance of your email campaigns by visualising metrics like email sends, opens, open rate, clicks, forwards, replies and unsubscribes.

Klaviyo: Similarly, if you’re using Klaviyo to send and manage email campaigns, you can now monitor metrics like list size, email opens, number of unsubscribes and marked as spam too.

Close: Keep your sales team motivated and operating efficiently with an up-to-the-minute dashboard that surfaces metrics like leads and opportunities created, emails sent, value won and lost, and more.

Log in to your account and click ‘Add widget’ to give them a spin!

Email snapshots

Today we’re excited to announce we’ve launched one of our most-requested features to date: email snapshots!

Click ‘share’ on any of your dashboards, and you’ll now be able to schedule a screenshot of your dashboard to be automatically emailed out to your contacts, on a schedule of your choice. They don’t have to be Geckoboard users - dashboards can be sent to any valid email address as long as the recipient responds to the confirmation email we’ll send first.

From then on, they’ll receive a snapshot of that dashboard on the days you’ve chosen at the time you’ve specified. Perfect for setting things up for a productive morning, wrapping things up end of day, monthly stakeholder updates, or regularly keeping company-wide goals top of mind.

QuickBooks Online and Help Scout data sources

We’ve just shipped two new data sources:

QuickBooks Online: Keep track of a range of invoice metrics from QuickBooks, including sales, amounts due, paid and overdue invoices and more.

Help Scout: Monitor support productivity metrics from your Help Scout mailboxes throughout the day, including first response time, new conversations, closed conversations, resolved conversations, time to resolution and more.

Log in to your account and click ‘Add widget’ to give them a spin!